Terms of Service

 

OVERVIEW OF TERMS OF SERVICE

This website is managed by Royal & Paws. Throughout the site, the terms "we," "us," and "our" refer to Royal & Paws. We provide this website, including all content, tools, and services, to you as the user, conditioned on your acceptance of the terms, conditions, policies, and notices outlined here.

By using our website and/or purchasing from us, you participate in our "Service" and agree to comply with these Terms and Conditions ("Terms of Service" or "Terms"), as well as any additional terms, conditions, or policies referenced or linked on this site. These Terms apply to all users, including browsers, vendors, customers, merchants, and contributors of content.

Please review these Terms of Service carefully before accessing or using our website. By accessing any part of the site, you agree to these Terms of Service. If you do not agree with all terms and conditions, you may not use this website or its services. Acceptance is expressly limited to these Terms of Service.

New features or tools added to our store will also be governed by these Terms of Service. You can review the latest version of the Terms of Service on this page at any time. We reserve the right to update, modify, or replace any part of these terms by posting changes to our website. It is your responsibility to check this page periodically for updates. Continued use of the site after any changes signifies acceptance of the revised terms.

Our store is hosted on Shopify Inc. which provides us with the online platform to sell our products and services to you.

SECTION 1 - TERMS FOR USING OUR ONLINE STORE

By agreeing to these Terms of Service, you confirm that you are either the age of majority in your state or province of residence, or that you have reached the age of majority and have given consent for your minor dependents to use this site.

Our products and services must not be used for any unlawful or unauthorized purposes, and you agree to comply with all applicable laws in your jurisdiction, including but not limited to copyright laws, while using our site or services.

You are prohibited from transmitting any malicious code, such as worms or viruses, or engaging in activities that could harm the website or its users.

Any breach or violation of these Terms will lead to the immediate termination of your access to our Services.

SECTION 2 - GENERAL TERMS

We reserve the right to deny service to anyone, for any reason, at any time.

You acknowledge that your content (excluding credit card information) may be transferred without encryption and may involve: (a) transmission across various networks and (b) adjustments to meet technical requirements of connecting networks or devices. Credit card details are always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or misuse any part of the Service, use of the Service, or access to the Service, or any contact information provided on the website, without our explicit written consent.

The section titles in this agreement are for organizational purposes only and do not affect the interpretation of these Terms.

SECTION 3 - ACCURACY AND TIMELINESS OF INFORMATION

We are not responsible if the information on this site is inaccurate, incomplete, or outdated. The content provided is for general informational purposes only and should not be used as the sole basis for decision-making without consulting more reliable, accurate, complete, or up-to-date sources. Any reliance on the material on this site is at your own discretion and risk.

The site may include historical information, which is provided for reference only and may not reflect current details. We reserve the right to make changes to the site’s content at any time but are under no obligation to update the information. It is your responsibility to stay informed about any updates or changes to the site.

SECTION 4 - CHANGES TO SERVICES AND PRICING

The prices of our products may be updated at any time without prior notice.

We reserve the right to modify or discontinue the Service (or any part or content of it) at any time, without prior notice.

We are not responsible or liable to you or any third party for any changes, price adjustments, suspension, or discontinuation of the Service.

SECTION 5 - PRODUCTS AND SERVICES

All purchases made on this website are for personal use only. The commercial use of our physical products or designs created for an order is strictly prohibited.

Some products or services may only be available online through our website. These items may have limited quantities and are subject to return or exchange in accordance with our Return Policy.

We strive to present product colors and images as accurately as possible on our website. However, we cannot guarantee that the colors displayed on your device will perfectly match the actual product.

We reserve the right to limit the sale of our products or services to specific individuals, regions, or jurisdictions at our discretion. This may be decided on a case-by-case basis. We also reserve the right to limit the quantities of any products or services we offer. All product descriptions and pricing are subject to change without notice and at our sole discretion. We may discontinue any product at any time. Any offers for products or services on this website are void where prohibited.

We do not guarantee that the quality of any products, services, or materials purchased will meet your expectations, nor do we guarantee that any errors in the Service will be corrected.

SECTION 6 - BILLING AND ACCOUNT INFORMATION

We reserve the right to decline any order placed with us. At our discretion, we may limit or cancel the quantities of items purchased per person, household, or order. These restrictions can apply to orders made under the same customer account, using the same credit card, or involving the same billing and/or shipping address. If changes are made to or an order is canceled, we may attempt to notify you using the email address or phone number provided at the time of purchase. We also reserve the right to restrict or decline orders that, in our judgment, appear to be from dealers, resellers, or distributors.

You agree to provide accurate, complete, and up-to-date purchase and account information for all transactions at our store. Additionally, you agree to promptly update any necessary details, including your email address, credit card information, and expiration dates, to ensure your transactions can be processed and to allow us to contact you if needed.

For further details, please refer to our Returns Policy.

SECTION 7 - USE OF OPTIONAL TOOLS

We may offer you access to third-party tools that we do not monitor, control, or manage in any way.

You acknowledge and agree that these tools are provided "as is" and "as available," without any guarantees, warranties, or endorsements of any kind. We are not responsible or liable for any issues arising from your use of these optional third-party tools.

Your use of optional tools made available through our site is entirely at your own discretion and risk. It is your responsibility to review and agree to the terms set by the third-party provider(s) of these tools before using them.

In the future, we may introduce new services or features on the website, including additional tools or resources. These new services and features will also be governed by these Terms of Service.

SECTION 8 - LINKS TO THIRD-PARTY CONTENT

Some content, products, or services offered through our platform may include materials provided by third parties.

Links to third-party websites available on our site may direct you to external platforms that are not affiliated with us. We are not responsible for reviewing or verifying the content or accuracy of these websites, and we do not guarantee or assume any responsibility for third-party materials, websites, products, or services.

We are not liable for any harm or damages resulting from the purchase or use of goods, services, resources, content, or other transactions made through third-party websites. It is your responsibility to carefully review the policies and terms of any third-party platform before proceeding with a transaction. For any concerns, claims, or questions about third-party products, please contact the third party directly.

SECTION 9 - SUBMISSIONS, FEEDBACK, AND COMMENTS

If you submit any materials to us, whether in response to a request (such as contest entries) or unsolicited (such as creative ideas, suggestions, proposals, or other content), you agree that we may, without restriction, edit, copy, publish, distribute, translate, or otherwise use those submissions in any medium. You acknowledge that we are not obligated to:

1. Maintain the confidentiality of your submissions.
2. Provide compensation for your submissions.
3. Respond to your submissions.

We reserve the right to monitor, edit, or remove content that we determine, at our sole discretion, to be unlawful, offensive, threatening, defamatory, obscene, objectionable, or in violation of any party's intellectual property or our Terms of Service.

By submitting comments, you affirm that they will not:

• Infringe on the rights of any third party, including copyrights, trademarks, or privacy rights.
• Contain defamatory, abusive, obscene, or otherwise unlawful material.
• Include viruses or other harmful software that could disrupt the operation of our website or services.

You agree not to use a false email address, impersonate another individual, or otherwise mislead us or others regarding the origin of your submissions. You are solely responsible for the content and accuracy of your comments. We assume no liability for any submissions made by you or third parties.

Additionally, any photos you submit through our review requests or to our website may be used for our marketing and advertising purposes. By submitting such photos, you grant us permission to display them on our website, in digital or print marketing campaigns, and to share them with third parties for promotional purposes on our behalf.

SECTION 10 - PERSONAL INFORMATION

The submission of your personal information through our store is governed by our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

From time to time, information on our website or within our Service may include typographical errors, inaccuracies, or omissions. These may pertain to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We reserve the right to correct such errors, inaccuracies, or omissions and to modify or update information or cancel orders if any information in the Service or on a related website is found to be inaccurate, this applies at any time and without prior notice, including after an order has been submitted.

We are not obligated to update, amend, or clarify information within the Service or on any related website, including pricing details, except as required by law. No specific update or refresh date displayed on the Service or any related website should be interpreted as indicating that all information has been modified or updated.

SECTION 12 - PROHIBITED USES

In addition to the prohibitions outlined in these Terms of Service, the following activities are strictly forbidden when using our site or its content:

(a) Engaging in any unlawful activity;
(b) Soliciting others to engage in unlawful acts;
(c) Violating any international, federal, provincial, state regulations, laws, or local ordinances;
(d) Infringing upon or violating our intellectual property rights or the intellectual property rights of others;
(e) Harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating against any individual based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(f) Submitting false or misleading information;
(g) Uploading or transmitting viruses, malware, or any harmful code intended to affect the functionality or operation of the Service, any related website, other websites, or the Internet;
(h) Collecting or tracking personal information of others;
(i) Engaging in spamming, phishing, pharming, pretexting, spidering, crawling, or scraping;
(j) Using the site for any obscene or immoral purpose; or
(k) Interfering with or bypassing security features of the Service, any related website, other websites, or the Internet.

We reserve the right to terminate your use of the Service or any related website if you are found to be in violation of any of these prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results obtained from using the Service will be accurate or reliable.

You acknowledge that we may, at our discretion, remove the Service for indefinite periods or cancel the Service at any time without notice.

Your use of the Service, or your inability to use it, is entirely at your own risk. The Service, along with all products and services provided through it, is delivered "as is" and "as available," without any representations, warranties, or conditions of any kind—either express or implied. This includes, but is not limited to, implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

Under no circumstances shall Royal & Paws, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be held liable for any injury, loss, claim, or damages of any kind. This includes direct, indirect, incidental, punitive, special, or consequential damages, such as lost profits, revenue, savings, data, replacement costs, or similar damages. These limitations apply whether the claim is based on contract, tort (including negligence), strict liability, or otherwise, arising from your use of the Service or any products obtained through it. This also includes any errors, omissions, or losses resulting from the use of the Service or its content.

Certain jurisdictions may not permit the exclusion or limitation of liability for consequential or incidental damages. In such cases, our liability will be limited to the fullest extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Royal & Paws, along with our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claims, demands, or expenses—including reasonable attorneys’ fees—made by third parties. This applies to claims arising from your breach of these Terms of Service, the documents referenced within, or your violation of any law or third-party rights.

SECTION 15 - SEVERABILITY

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision shall still be enforceable to the maximum extent permitted by applicable law. The unenforceable portion will be considered severed from these Terms of Service, and such a determination will not impact the validity or enforceability of the remaining provisions.

SECTION 16 - TERMINATION

Any obligations or liabilities incurred by the parties before the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service remain in effect until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services or by discontinuing use of our site.

We reserve the right to terminate this agreement at any time, without prior notice, if, in our sole judgment, you fail or we suspect that you have failed to comply with any provision of these Terms of Service. Upon termination, you remain responsible for any amounts owed up to and including the date of termination, and we may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision within these Terms of Service does not constitute a waiver of that right or provision.

These Terms of Service, along with any policies or operational rules posted by us on this site or regarding the Service, represent the complete agreement and understanding between you and us. They govern your use of the Service and supersede all prior or contemporaneous agreements, communications, or proposals, whether oral or written, between you and us (including, but not limited to, any previous versions of these Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be interpreted against the party responsible for drafting them.

SECTION 18 - GOVERNING LAW

These Terms of Service, as well as any separate agreements through which we provide you Services, are governed by and shall be construed in accordance with the laws of the United Kingdom.

SECTION 19 - CHANGES TO TERMS OF SERVICE

The most current version of these Terms of Service is always available on this page for your review.

We reserve the right, at our sole discretion, to update, modify, or replace any portion of these Terms of Service by posting updates or changes on our website. It is your responsibility to periodically check our website for any updates. Your continued use of or access to our website or the Service after updates to these Terms of Service are posted constitutes your acceptance of the revised terms.

SECTION 20 - CONTACT INFORMATION

If you have any questions regarding these Terms of Service, please contact us at contact@royalandpaws.com.