Shipping Policy

 

Please refer to the estimated delivery tab provided during purchase as your expected timeline. Most items arrive within 1-2 weeks, with expedited creation available for select orders.

Standard processing time is 3-5 business days from order to shipment. Though this may extend during peak periods. Delivery durations differ by region (detailed below).

Important: Production schedules may be extended if we require an alternative pet image or encounter similar issues.

Before production, we provide a digital preview for your confirmation. Quick responses help expedite your order! Every package includes tracking information, which we'll send via email upon dispatch.

Important to Note: Holiday seasons (November/December) typically experience courier delays.

Standard delivery estimates by region:
United States: 3-5 business days
Canada, Australia, New Zealand: 4-7 business days
European countries: 5-9 business days
International: 10-15 business days

Shipping prices are a flat fee:
We offer FREE global shipping on all orders over $100+.
For orders under $100 in the USA, we charge $10 flat rate shipping.
For orders under $100 in Canada, UK, Australia, and select European countries, we charge $15 flat rate shipping.
For international orders under $100, shipping is set at a flat rate of $20.

Important to Note:

• Address modifications must be requested within a 30-minutes after completing your purchase. Please verify your shipping details in your order confirmation and contact us promptly if corrections are needed.

• We offer 'skip the line artwork creation'. This accelerates the artwork development by prioritizing your submission, but doesn't affect shipping duration.

• Submission of replacement photos will naturally extend production timeframes.

• Artwork previews require approval within 2 days (48 hours). After this period, we proceed with printing automatically.