Privacy Policy

 

This Privacy Policy outlines how personal information is collected, used, and shared when you visit or make a purchase from royalandpaws.com (referred to as the “Site”).

Personal Information We Collect

When you visit the Site, we automatically gather specific details about your device, including:

  • Web browser information
  • IP address
  • Time zone
  • Cookies installed on your device

As you browse the Site, additional information is collected about:

  • The specific web pages or products you view
  • Websites or search terms that directed you to the Site
  • How you interact with the Site

This automatically gathered data is collectively referred to as “Device Information.”

Technologies Used to Collect Device Information

We utilize the following technologies to collect Device Information:

  • Cookies: These are small data files placed on your device or computer that often include a unique anonymous identifier. For details on cookies and how to disable them, visit All About Cookies.
  • Log Files: These track actions on the Site and collect data such as your IP address, browser type, Internet Service Provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, and Pixels: These electronic files help us monitor your browsing behavior on the Site.

Order Information

When you make a purchase or attempt to make a purchase through the Site, we collect the following information:

  • Name
  • Billing address
  • Shipping address
  • Payment details (including credit card numbers)
  • Email address
  • Phone number

Definition of Personal Information

For the purposes of this Privacy Policy, “Personal Information” encompasses both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information collected to:

  • Fulfill any orders placed through the Site (e.g., processing payments, arranging shipping, and providing invoices or order confirmations).
  • Communicate with you.
  • Screen orders for potential risks or fraud.
  • Provide you with information or advertising related to our products or services, in line with your preferences.

We use the Device Information collected to:

  • Screen for potential risks and fraud (specifically, your IP address).
  • Improve and optimize our Site by: Generating analytics about customer browsing behavior and interactions. Assessing the success of our marketing and advertising campaigns.

Sharing Your Personal Information

We share your Personal Information with trusted third parties to help us utilize it effectively, as outlined above. Examples include:

  • Shopify: We use Shopify to power our online store. Learn more about how Shopify handles your Personal Information here.
  • Google Analytics: This service helps us understand customer interactions with our Site. Learn more about Google’s data practices here. To opt out of Google Analytics, visit this link.

Additionally, we may share your Personal Information to:

  • Comply with applicable laws and regulations.
  • Respond to lawful requests such as subpoenas or search warrants.
  • Protect our rights when necessary.

Behavioral Advertising

As outlined earlier, we use your Personal Information to deliver targeted advertisements or marketing communications that we believe may interest you. For further details on how targeted advertising operates, you can visit the Network Advertising Initiative’s (NAI) educational page.

To opt out of targeted advertising, use the following links:

  • Facebook: https://www.facebook.com/settings/?tab=ads
  • Google: https://www.google.com/settings/ads/anonymous
  • Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some advertising services by visiting the Digital Advertising Alliance’s opt-out portal.

Do Not Track

Please note that we do not modify our Site’s data collection or usage practices in response to Do Not Track (DNT) signals from your browser.

Your Rights

If you are a resident of the European Union, you have the right to:

  • Access the personal information we hold about you.
  • Request corrections, updates, or deletions to your personal information.

To exercise these rights, please contact us using the information provided below.

We process your information to fulfill contracts (e.g., completing an order) or pursue legitimate business interests as outlined above. Please note that your information may be transferred outside Europe, including to Canada and the United States.

If you are a California resident, you have the right to direct us not to sell your Personal Information. Once you opt-out, we will not sell your information unless you provide explicit authorization. We will not seek reauthorization for at least 12 months after complying with your opt-out request.

To opt-out of the sale of your Personal Information, please email us at: contact@royalandpaws.com.

Data Retention

We will retain your Order Information for our records unless you request that it be deleted.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Minors

The Site is not intended for individuals under the age of 18.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us via email at support@royalandpaws.com